FAQ
Your top questions, answered
We focus on review ownership, timing promises, country coverage, and data safety.
Who reviews my documents?+
AI checks structure, format, and completeness first. Experienced consultants then sample and review key milestones. You always know who handles each step.
Can you really finish in 30 minutes?+
When materials are ready and target schools are clear, we can confirm choices, generate essays, and submit online in roughly 30 minutes. Actual time depends on school count and how fast you confirm details, and we show the remaining time in-product.
Do you only support Australia?+
Australia currently offers the best experience because we built the deepest data and flows there. Other destinations are on the roadmap—subscribe in the product to get alerts.
Will you add more countries?+
Yes. We’ll prioritize popular destinations such as the UK, Hong Kong, and Singapore based on demand and data readiness. Enable notifications in your account to stay updated.
Is my data safe?+
All personal information and materials are encrypted in transit and at rest, and only used to deliver the service. You can export or delete data anytime, and we never share it without permission.